Elena Marsh revised this data inventory on 8 November 2026, focusing on safe documents, focused requests and the operator’s current notice.
This independent privacy guide explains information that can arise during a Wild Robin casino and sports account journey. It is not the operator’s legal privacy notice and does not claim every retention period, recipient, legal basis or jurisdictional right.
Read the current operator notice for controller identity, legal bases, retention, transfers and complaint routes. This page focuses on practical data hygiene and focused requests across registration, KYC, payments, sports and cookies.
Provide information only through the standard account route and keep unrelated documents or credentials out of support messages.
Accurate identity and payment-ownership data reduce mismatches. Corrections should use the authorised process.
What a casino and sports account at Wild Robin typically records, why, and how you can see or correct it.
One clear request per data type (copy, correction or deletion) gets a faster answer than a general "send me everything".
| Data | Why it is collected | How to see or fix it |
| Name, date of birth, address | Age (18+) and identity checks | Ask support to correct a field; send proof only through the account upload page |
| ID and proof of address | Verification before withdrawals | Ask which file was accepted and how long it is kept |
| Card, bank and wallet details | Deposits and withdrawals in your name | Request a payment history from support |
| Crypto address and hash | Tracing transfers | The hash is public; keys are never needed |
| Bets, coins and Bonus Crab | Settling bets and paying rewards | Request a copy of your account history |
| Cookies and login sessions | Keeping you signed in, security, preferences | Clear them in the browser or change cookie choices |
| Chat and email | Support history | Ask for a copy in a data access request |
Registration can involve name, birth date, address, email, credentials and currency preferences. Login records can include device, browser, session and security information. Exact fields and uses belong in the operator’s current notice.
KYC can require identity, address and payment-ownership documents. Submit only requested material through the authorised channel and keep a record of type and date. Correct inaccurate fields through support rather than opening another account.
Use a unique password and protected inbox. Support does not need passwords or one-time codes for privacy administration.
Avoid shared downloads folders and unnecessary cloud photo copies. Follow masking instructions while retaining required fields.
Payment records can include amount, method, asset, network, status and transaction reference. External banks, wallets and exchanges have their own privacy policies and retention obligations, distinct from the casino record.
A public transaction hash can trace a broadcast crypto transfer without revealing a private key. Support may need a partial address and amount, but never a seed phrase, wallet password or authentication code.
Follow operator instructions and remove unrelated transactions or digits where permitted.
Identify the exact transaction and field rather than sending a complete account statement by default.
Sports records can include selections, prices, stakes, event times and settlement. Coin, challenge and Bonus Crab records can show promotional activity. These histories are not the same as identity documents or payment records.
Cookies or similar storage can support sessions, security, preferences and, where used, analytics or marketing. The live notice should identify categories, providers, duration and choices. Browser deletion can end sessions or change functionality.
Sign out, avoid saved passwords and clear downloaded documents or sensitive browser history where appropriate.
Keep software updated, review permissions and avoid unofficial apps or profiles requesting unnecessary access.
Depending on applicable law and controller obligations, a person may request access, correction, deletion, restriction, portability or objection. Identity verification can be required, and some records may need to be retained.
Use the privacy contact identified in the current operator notice. Name the account and data shelf, state the request clearly and ask for legal basis and retention explanation if deletion is refused.
| Data shelf | Examples | What to do |
| Identity and KYC | Registration and documents | Correct inaccurate fields |
| Payments and crypto | Method, amount, address and hash | Mask unrelated financial data |
| Sports and rewards | Bets, coins and Bonus Crab | Name exact activity record |
| Cookies and sessions | Browser and preference identifiers | Review notice and controls |
| Support | Messages and attachments | Remove credentials and unrelated records |
State whether you seek a copy, correction, deletion or explanation. One scoped request is easier to assess than repeated broad messages.
Use the privacy contact and complaint route named in the operator’s current notice. Rights and complaint routes depend on the controller and applicable law.
No. It is an independent practical guide; the current operator notice supplies legal and retention details.
No. Never disclose private keys, seed phrases, passwords, authentication codes or full payment security credentials.
Rights and exceptions depend on applicable law and retention obligations. Ask the controller about the specific data.
